Data Controller

The data controller responsible for the processing of your personal data collected through this website is:

Company name: TECLON LLC (TECLON LIMITED LIABILITY COMPANY)
Registered address: Factory D1.01 and D1.02, Lot C-7-CN, Road N17, Bau Bang Industrial Park Expansion. Lai Uyen Town, Bau Bang District, Binh Duong Province
Email: info@teclonfix.com

TTECLON LLC is part of Lontana Group, headquartered in Spain. Certain processing activities may be conducted in cooperation with other entities of the group under adequate legal safeguards, including within the European Economic Area (EEA).

Personal Data We Collect

We may collect and process the following types of personal data:

- Identifying data: name, company, position.
- Contact information: email, phone number.
- Technical data: IP address, browser type, language preferences.
- Preferences and commercial interests (if you subscribe to communications).

Purpose of Processing

We process your data for the following purposes:

- To respond to your inquiries or requests for information.
- To manage commercial relationships and business development.
- To send newsletters or marketing communications (if previously authorized).
- To ensure the security and functionality of the website.
- To comply with applicable legal obligations in Vietnam and the EU.

Legal Basis for Processing

Depending on the specific processing activity, we rely on the following legal bases:

- Consent: for marketing or optional contact forms.
- Legitimate interest: for website analytics and service improvement.
- Legal obligation: when required under applicable local or internation.

Data Sharing and International Transfers

Personal data may be shared with other entities within Lontana Group, especially when support or joint service provision is required.

If transferred to the EEA, such transfers will be based on standard contractual clauses or other mechanisms recognized by the GDPR to ensure data protection.

User Rights

In accordance with Vietnamese law (Decree 13/2023/ND-CP) and the GDPR, you have the following rights:

- Right to access your personal data.
- Right to rectification or deletion.
- Right to restrict or object to processing.
- Right to withdraw consent at any time.
- Right to lodge a complaint with the competent supervisory authority.

To exercise these rights, please contact us at: info@teclonfix.com

Data Retention

Your data will be retained only as long as necessary for the purposes for which it was collected or to comply with legal obligations in Vietnam or the EU.

Security Measures

TECLON LLC has implemented appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, or disclosure.

Use of Cookies

This website may use essential cookies to ensure proper functionality. For more details, please consult our Cookies Policy.

Changes to this Policy

TECLON LLC reserves the right to amend this Privacy Policy to reflect changes in regulations or our internal practices. Updated versions will be published on this website.